Frequently Asked Questions About TEC Mailing

TEC Mailing Solutions is hosted on secure, enterprise-grade cloud infrastructure powered by Microsoft Azure. Our platform is fully cloud-based, which means there are no local installations, manual updates, or on-premise servers required. All performance, security patches, and system upgrades are managed automatically to ensure reliability and uptime.

Yes. TEC Mailing Solutions uses encryption both in transit and at rest to protect your data. Our cloud infrastructure includes secure access controls, redundant backups, and continuous monitoring to ensure data integrity and availability. We follow industry best practices to protect mailing data, customer records, and transaction activity.

Yes. TEC Mailing Solutions maintains SOC 2 annual attestation standards to demonstrate our commitment to security, availability, and data protection. Our processes are designed to ensure compliance, operational integrity, and customer trust.

Implementation timelines depend on your workflow and integration requirements. Many customers can begin using our cloud-based solutions within days. For API integrations or enterprise environments, onboarding timelines vary based on scope and technical requirements. Our team works closely with you to ensure a smooth and efficient rollout.

Yes. We provide personalized product demos to help you understand how TEC Mailing fits into your workflow. After signup, our team supports onboarding with training, documentation, and guided setup to ensure you are fully operational and confident using the platform.

TEC Mailing offers flexible pricing options, including subscription-based and usage-based models depending on the product and volume requirements. Our team will work with you to determine the most cost-effective structure based on your mailing or shipping needs.

All customers receive access to technical support and product assistance. Support includes help with platform usage, compliance questions, and workflow troubleshooting. Enterprise customers may also have access to enhanced support options depending on service level requirements.

MailPreparer is a cloud-based software platform that automates USPS mail preparation, including address cleansing, presort processing, and barcode generation.

Unlike legacy mailing programs that require installation and maintenance, MailPreparer® runs entirely in the cloud. This eliminates the need for software updates, license renewals, and IT management.

MailPreparer® applies presort logic and destination entry optimization to identify the most efficient mailing strategy, helping organizations qualify for USPS discounts.

MailPreparer® supports virtually every USPS mail class including First-Class Mail, Marketing Mail, Periodicals, Nonprofit Mail, Bound Printed Matter, and Every Door Direct Mail (EDDM).

Yes. MailPreparer® operates on Microsoft Azure infrastructure with encryption, secure access controls, and redundant backups to protect data.

PrimeSort™ is a REST-based mailing API that allows developers to automate mailing preparation workflows, including address cleansing and presort optimization. PrimeSort™ evaluates your mailing files to determine the best qualification scenario to optimize postal costs, and to choose between, commingling, direct present or both through the hybrid option.

PrimeSort™ is designed for organizations that want to integrate mailing preparation into their own applications or operational platforms.

PrimeSort™ provides API endpoints that allow applications to submit mailing data and receive processed mailing output automatically.

Yes. PrimeSort™ is designed to support high-volume mailing data processing through scalable API infrastructure.

Full Service Processing provides fully managed mailing preparation, where TEC Mailing handles list cleansing, presort processing, and postal documentation on behalf of the client.

Organizations that process mail campaigns regularly but prefer not to manage mailing software internally often choose Full Service Processing.

TEC Mailing applies presort optimization and mailing preparation best practices to ensure mailings qualify for the highest available USPS postage discounts.

No. TEC Mailing manages the mailing preparation process using its internal technology and expertise.

Yes. Full Service Processing is designed to support organizations that process large mailing volumes and recurring mail campaigns.

ParcelPrep™ is a cloud-based multi-carrier shipping platform that allows organizations to estimate shipping costs, generate labels, and track shipments across carriers.

Yes. ParcelPrep™ allows organizations to either use TEC Mailing's negotiated carrier rates or integrate their own carrier accounts.

Yes. ParcelPrep™ supports batch shipment processing so organizations can generate labels and process shipments in bulk.

Yes. ParcelPrep™ can be accessed through a hosted interface or integrated into existing systems using a REST API.

By comparing carrier rates and identifying the best available shipping option, ParcelPrep™ helps organizations select the most cost-effective shipping method for each shipment.

Verify & Confirm™ validates addresses in real time and detects change-of-address records so organizations can ensure shipments and mailings are sent to the correct location.

Yes. Verify & Confirm™ offers a RESTful API that allows developers to integrate address validation into applications, CRMs, billing systems, and shipping workflows.

Yes. The system supports both single-record requests and batch processing, making it suitable for enterprise mailing and shipping operations.

Real-time validation ensures addresses reflect the most current delivery information, helping organizations reduce returned mail, failed deliveries, and operational costs.

Your demo is a live walkthrough of the TEC Mailing platform tailored to your specific workflow. We will review your current mailing, parcel, or data challenges and show how MailPreparer, ParcelPrep, or Verify & Confirm can streamline operations, improve accuracy, and reduce costs.

Most demos run between 30 and 45 minutes, depending on your questions and use case. If you would like to include additional stakeholders or review multiple solutions, we can extend the session accordingly.

No preparation is required. However, it helps if you can share your current mail or parcel volumes, existing software or workflow challenges, and whether you are looking for a hosted UI or API integration.

It can be either or both. We adjust the depth of the demo based on your audience.